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Privacy Policy

eStracta Tecnologia respects your privacy and is committed to protecting the personal data processed through its websites, platforms, and communication channels.

eStracta values the privacy and protection of its users' personal data. This Privacy Policy describes how we collect, use, store, share, and protect your information when you use our websites, applications, and services ("Services").

 

Personal Data We Collect

We may collect personal data either directly from you or automatically, as described below.

 

a) Data Provided by the User

You may provide us with personal information when you:

  • Create an account or use our Services;

  • Complete forms or subscribe to receive content, newsletters, alerts, or event invitations;

  • Request information, technical materials, or support;

  • Respond to surveys or questionnaires (participation is optional);

  • Contact us by email, telephone, or other communication channels;

  • Post comments, content, or other interactions within our digital platforms;

  • Connect through third-party social media platforms (such as LinkedIn).

 

This information may include, but is not limited to: your name, email address, telephone number, mailing address, company information, city, state, and any other information necessary to provide our Services.

 

b) Data Collected Automatically

When you access our websites or applications, we may automatically collect technical and browsing information, including:

  • IP address;

  • Browser and device type;

  • Operating system;

  • Device identifiers;

  • Language, date, and time of access;

  • Pages visited, content accessed or downloaded;

  • Traffic data and logs.

 

This information is collected primarily through cookies and similar technologies, as described in this Privacy Policy.

 

Purposes for Processing Personal Data

We use the personal data we collect to:

  • Provide and operate our Services;

  • Respond to requests, inquiries, and provide customer support;

  • Send service-related communications, such as confirmations, updates, security alerts, and technical documentation;

  • Send marketing communications where consent has been obtained;

  • Personalize and improve the user experience;

  • Conduct research, statistical analysis, and improve our products and internal processes;

  • Prevent, detect, and investigate fraudulent, unlawful, or unauthorized activities;

  • Comply with legal and regulatory obligations.

 

Cookies and Similar Technologies

We use first-party and third-party cookies to:

  • Ensure the proper functioning of the website;

  • Analyze the use and performance of our Services;

  • Personalize content and offers;

  • Measure the effectiveness of marketing campaigns and communications.

 

Cookies may collect information such as device identifiers, IP address, browser type, operating system, and browsing data. You may manage your cookie preferences at any time through our cookie consent management tool, as permitted by applicable law.

 

Data Sharing

eStracta may share personal data only when necessary and in a secure manner, including:

  • With service providers and business partners acting on behalf of eStracta;

  • With the data subject's consent;

  • To comply with legal obligations or court orders;

  • To protect the rights, security, and integrity of eStracta, its users, or third parties, including in emergency situations.

 

We do not sell personal data.

 

Information Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, misuse, loss, alteration, or unauthorized disclosure, in accordance with applicable laws.

 

Data Subject Rights (LGPD)

Under the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018), you have the right to request:

  • Confirmation of whether your personal data is being processed;

  • Access to, correction, or updating of your personal data;

  • Deletion or anonymization of your personal data, where applicable;

  • Withdrawal of consent;

  • Information regarding the sharing of your personal data.

 

Data Protection Officer (DPO)

eStracta has appointed Aline Lachner as its Data Protection Officer (DPO), in accordance with Brazilian Law No. 13,709/2018 (Lei Geral de Proteção de Dados Pessoais – LGPD).

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The DPO serves as the communication channel between data subjects, eStracta, and the Brazilian National Data Protection Authority (ANPD), and is responsible for providing guidance on privacy and data protection best practices within the organization.

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If you have any questions regarding this Privacy Policy, wish to exercise your rights under the LGPD, or require clarification regarding the processing of your personal data, please contact our DPO through the following channels:

 

eStracta will review and respond to requests within the timeframes and conditions established by applicable law.

 

Communications and Preferences

You may opt out of receiving promotional communications at any time by following the unsubscribe instructions included in our emails. However, we may continue to send you non-promotional communications related to the provision of our Services.

 

Requests to update personal information or communication preferences may be submitted through:

 

Changes to This Policy

This Privacy Policy may be updated periodically. In the event of material changes, the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy regularly.

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