Privacy Policy

eStracta values the privacy and protection of its users’ personal data. This Privacy Policy describes how we collect, use, store, share, and protect your information when you use our websites, applications, and services (“Services”).

 

Personal Data Collected

We may collect personal data directly or automatically, as described below:

 

a) Data Provided by the User

You may provide us with personal information when you:

• Create an account or use our Services;

• Complete forms, register to receive content, newsletters, alerts, or events;

• Request information, technical materials, or support;

• Respond to surveys or questionnaires (participation is optional);

• Contact us by email, phone, or other channels;

• Post comments, content, or interactions in our digital environments;

• Connect through third-party social networks (such as LinkedIn).

 

These data may include, among others: name, email, phone number, address, company information, city, state, and other information necessary for the provision of the Services.

 

b) Data Collected Automatically

When you access our websites or applications, we may automatically collect technical and browsing information, such as:

• IP address;

• Browser and device type;

• Operating system;

• Device identifiers;

• Language, date, and time of access;

• Pages visited, content accessed or downloaded;

• Traffic data and logs.

 

This information is primarily collected through cookies and similar technologies, as described in this Policy.

 

Purposes of Data Use

We use the personal data collected to:

• Provide and operate our Services;

• Respond to requests, inquiries, and provide support;

• Send service-related communications, such as confirmations, updates, security alerts, and technical documents;

• Send marketing communications, where consent has been provided;

• Personalize and improve the user experience;

• Conduct research, statistical analysis, and improve our products and internal processes;

• Prevent, detect, and investigate fraudulent, illegal, or unauthorized activities;

• Comply with legal and regulatory obligations.

 

Cookies and Similar Technologies

We use first-party and third-party cookies to:

• Ensure the proper functioning of the website;

• Analyze usage and performance of the Services;

• Personalize content and offers;

• Measure the effectiveness of campaigns and communications.

 

Cookies may collect information such as device identifiers, IP address, browser, operating system, and browsing data. You may manage your cookie preferences at any time through our cookie consent manager, as permitted by applicable law.

 

Data Sharing

eStracta may share personal data only when necessary and in a secure manner, including:

• With service providers and partners acting on behalf of eStracta;

• Upon the data subject’s consent;

• To comply with legal obligations or court orders;

• To protect the rights, safety, and integrity of eStracta, its users, or third parties, including in emergency situations.

 

We do not sell personal data.

 

Information Security

We adopt appropriate technical and organizational measures to protect personal data against unauthorized access, misuse, loss, alteration, or improper disclosure, in accordance with applicable law.

 

Data Subject Rights (LGPD)

Pursuant to the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018), you may request:

• Confirmation of the existence of data processing;

• Access, correction, or updating of your data;

• Deletion or anonymization, where applicable;

• Withdrawal of consent;

• Information about data sharing.

 

eStracta has appointed a Data Protection Officer (DPO) to handle matters related to privacy.

 

DPO Contact: comercial@estracta.com

 

Communications and Preferences

You may opt out of receiving promotional communications at any time by following the instructions included in the emails. However, we may still send non-promotional communications related to the provision of the Services.

 

Requests to modify data or communication preferences may be made through:

• Email: comercial@estracta.com

• Phone: +55 (11) 3132-8080

 

Changes to This Policy

This Privacy Policy may be updated periodically. In the event of significant changes, the “last updated” date will be revised. We recommend periodically reviewing this document.